TAP5 PRIVACY

Privacy Notice

This notice explains how TAP5 Marketing Private Limited uses information needed to operate TAP5 customer, partner, rider, support and delivery workflows.

Information we handle

Depending on the feature used, TAP5 may process account details, contact information, delivery addresses, order and support records, partner/rider application information, device/session security data and location information needed for delivery or serviceability.

Health and verification information

Prescription or verification documents are treated as protected workflow data and are not public catalogue content. Access is restricted to the relevant authorised workflow and staff role.

How information is used

Information is used to authenticate users, provide catalogue and serviceability results, process orders, coordinate fulfilment and delivery, support customers and partners, prevent abuse, maintain audit/security records and operate requested platform features.

Location

Location permission is optional where manual address entry is available. Rider location is used only within authorised delivery operations and customer tracking boundaries; terminal or inactive delivery states do not expose continuing rider telemetry.

Service providers

TAP5 may use authorised infrastructure, authentication, communications, maps, storage, analytics or payment providers where those services are configured. Providers receive only the information required for the relevant service and remain subject to their own terms and privacy obligations.

Retention and security

TAP5 uses access controls, role separation, secure sessions, audit controls and protected storage boundaries appropriate to the implemented workflow. Records are retained only as needed for platform operation, support, security, contractual or applicable legal requirements.

Your choices

You can manage account/contact preferences available in TAP5, choose manual address entry where supported, and contact TAP5 about access, correction or privacy questions. Some records may need to be retained where required for security, transactions or applicable law.

Contact

Privacy or account questions can be sent to support@tap5.io or through the TAP5 contact page. Registered office: GROUND FLOOR, FLAT 14/-10-A, SCHOOL MARG, CHHAJJUPUR, NEW DELHI, SHAHDARA, DELHI, INDIA. 110093.